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A non-profit organization

Critical Analysis of a Real World Leadership Problem in Non-Profits

a critical analysis of a real-world leadership problem in industry, government, or nonprofit, and

informed suggestions on how to address the problem

Introduction

A non-profit organization, usually abbreviated as NPO, is an organization that uses
excess revenue with an intention of achieving its goals instead of distributing the revenues to
other organizations as profits or even dividends. Despite the fact that the non-profit organizations
are allowed to generate excess revenues, they are obliged to be retained by the organization for

CRITICAL ANALYSIS OF A REAL WORLD LEADERSHIP PROBLEM IN NON-PROFITS 2

self-preservation, expansion or even plans. The NPOs have their leaders or controlling members
who are also called the board members who encounter several issues or problems in their
leadership. This article critically analyses a real-world leadership problem by expounding on the
issues that leaders or the management face in nonprofit organizations. Aside from that, it further
explains the skills that the nonprofit sector requires of its managers and leaders for the success of
their organization. This is a strategic means of solving the real world leadership problem in the
nonprofit through expounding on the roles and the responsibilities of the board members.

Leadership Problem in Non-Profits

Non-profit organizations face challenges, which are believed to involve the need for an
improved execution in their areas of fundamental concern. These areas are the mission focus,
board governance, succession planning, fundraising, and development and more so, the
performance measurement (Leadership groups support area non-profits, 2013). Usually, the
nonprofits that lose their way have these issues at the root of the problem, all of which revolve
around the problem of leadership foundation.
The mission focus matters the most (Wells, 2012). For the profit corporations, leaders
have the ability to assert with ease that they have a mission to maximize the shareholder value.
This is not the case with the leaders for the non-profit organizations. The non-profit leaders lack
that inherent purpose in clarity. They, thus, experience a mission creep, which remains the
greatest threat to them. This issue is mainly caused due to the lack of the leadership foundation in
the non-profit sectors, however, there still exists countless of external and internal stakeholders,
who can lead such an organization astray. For example, there exist many funders who exert
subtle but fierce pressure to the non-profit organizations with a purpose of broadening their

CRITICAL ANALYSIS OF A REAL WORLD LEADERSHIP PROBLEM IN NON-PROFITS 3

mission in order to accommodate a particular grant-making interest (Hamlin, Sawyer & Sage,
2011). However, there exists some extraordinary leaders in the non-profit sectors who have the
ability to celebrate their accomplishments and at the same time, share their best practices with
others. They find it right to say ‘No, thank you’ to those funders who grant to cause mission
creep (Business Policy and Strategy Conference Paper Abstracts, 2003). They choose to do what
is in the scope of their mission and not what the funders are telling them to do. That, however,
may cost them a lot but the non-profit leaders who are smart understand the cost of saying yes to
the funders. Mission creep has the ability to stretch the resources of the organization so thin in
that it ends up losing the ability to pursue its core goals.
Mismanagement of resources is a particular problem with the non-profits organizations.
This is because the employees do not account to anybody with a very direct stake in their non-
profit sector. For example, an employee is able to start a new program without telling the
management and the rest of the staff about the complete liabilities of the program started (Clark,
2012). Rather, the employee will be appreciated for improving the reputation of the organization,
attracting more donors and above all making the other staff happy. Indirect liabilities, affect the
financial sustainability of the NPO negatively making the organization to have financial
problems unless very dire controls are instated.
A better board of leaders will make a better non-profit organization. Members of the
board of a nonprofit organization are obliged to engage both directly and very deeply into the
work of their organization. Failure to that, the board meeting will degenerate into the rubber
stamp exercises that could end up depriving the non-profit leaders of a much needed strategic
guidance. The board members on their part would feel that their time is not spent in the right
way. For example, the leaders at the Mothers2Mothers, which is a Kravis Prize organization,

CRITICAL ANALYSIS OF A REAL WORLD LEADERSHIP PROBLEM IN NON-PROFITS 4

take that lesson to heart. The board members, according to Andrew Stem who is the board chair,
talk and argue a lot to an extent where the meeting could be exhausting (Osula, 2014). They
attend meetings to guide the organization’s strategy and to make the critical decisions.
The composition of the board is an equally important matter. A board that is constituted
of the diverse composition of professional backgrounds with different representatives from the
private sector and various segments creates a rich and more so, ultimately very helpful
discussions which further balances decision making in board meetings.
In leadership foundation, there must exist an intentional succession planning. In
organizations, nothing succeeds like succession (Doh & Quigley, 2014). An intentional
succession planning is important for any organization. More so, it is an absolute imperative to
any social sector that is led by a dynamic and visionary founder. The founder transitions are
burdened with different potential challenges. These challenges pivot around the primal and the
life and death issues rather much more than on the institutional and the organizational ones. The
personality traits that drive most founders, for example, an urge to get the apparent constraints,
make it quite hard for them to see their mortality like something they are forced to plan for.
Succession planning has no time and it is never too early to start it (Doh & Quigley, 2014). This
is another issue in the leadership foundation mostly experienced by leaders in the non-profit
sectors. The problems and issues experienced in leadership foundation have the ability to bring
down an organization because without a strong leadership foundation, the organization will not
be able to run well. It is quite a necessity that has been assumed with the non-profit sectors and
they need to be addressed in a more professional way.

Informed Suggestions on How to Address the Problem

CRITICAL ANALYSIS OF A REAL WORLD LEADERSHIP PROBLEM IN NON-PROFITS 5

In order to have a good and strong leadership foundation, the non-profit organizations
need to have a strong and innovative leadership and more especially during uncertain times. The
main governance competencies in the non-profit sectors involve the board leadership,
performance measurement, strategic stewardship, and the financial oversight (Harrison, Murray
& Cornforth, 2013).
The world today experiences very challenging environment of business. The board
members of the non-profit organizations are required to effectively coordinate several key
functions of governance. These functions range from the broad vision of the mission of the
organization so as to define the specific metrics of performance measurement. Governing for
Non-profit Excellence is designed so as to help the individual members of the board to enhance
the leadership and the stewardship that they deliver to their organizations (Hess & Bacigalupo,
2013).
The members of boards of the non-profit organizations are required to start off in the
right way. This could be easily done with an orientation program that is supposed to introduce
them to the basic duties, roles and the responsibilities to serve as a good non-profit board
member. This could at the same time involve the special issues that specifically pertain to the
mission of the non-profit organization (Athanasopoulou, 2012). Other than that, it could also
involve the information on the governance policies, accountability practices and review and
approve the performance and compensation of the executive director. The governance policies
remind all the board members about their legal duties together with their fiduciary duties. An
example of the accountability practices is the need to disclose the conflict of interest.

CRITICAL ANALYSIS OF A REAL WORLD LEADERSHIP PROBLEM IN NON-PROFITS 6

During the recruitment of the board members, it is quite necessary to consider using the
board member agreement so as to ensure that all members are on the same page. The board
members excluding none are ambassadors to the community and that advocates for the
nonprofit’s mission. The non-profit sectors are obliged to stand right for their mission, which is a
discussion guide to use in the board. The organization’s president, secretary, treasurer among
others should ensure they get to know in detail what is needed of them for the specific roles that
they will be playing as non-profit officers (Athanasopoulou, 2012).
The board members should be highly educated about the organization. This is offered
mainly by the State Associations of the nonprofits in which they offer the brown-bag lunches,
roundtables, in-person seminars on the topics of governance and webinars (Karakas & Sarigollu,
2013). The roles and the responsibilities of the board are also included in this. Aside from the
State Associations, other community-based sources are also involved in the education. These
include the community foundations, local volunteer centers and above all, the university or
college management programs for the non-profits.
Solving the non-profits leadership problem on foundation could also involve a local
option. This is an option to seek a probono consulting so as to engage a consultant who is an
expert in management in the non-profit sectors. The purpose of involving an expert in the non-
profit management is to make it possible for him to work directly with the members of the board.
Some organizations however may not be able to involve a consultant or even get
someone to train the board members. This does not mean that the organization will have to carry
on with its leadership issues and problems. This is because there is still a better option for this;
the consideration of the free online training on the ‘board basics’ which is developed by the

CRITICAL ANALYSIS OF A REAL WORLD LEADERSHIP PROBLEM IN NON-PROFITS 7

CompassPoint (Laying the Foundation for Future Leaders, 2014). This is a leading authority in
the board governance issues and offers a great numerous publications as well as webinars,
national leadership conferences and in-person seminars.
There should be a significant commitment to management and development of leadership
for the non-profit sector organizations. The critical factor for every non-profit organization to
have the ability to sustain its strength is being able to hone in during hiring, developing and
retaining the pool of best talent so as to ensure that it has the ‘bench’; that is, the organization’s
own generation of next leaders to have to move the organization forward.
The non-profit managers and leaders will definitely find themselves challenged to
maintain the health of the organization together with the health of their careers if the
organization will stay without a team of leadership where all the members are able to fully
contribute to the organization. The non-profit sectors are required to attend to the issues of
succession planning, human capital management and the allocation of resources to impact its
management and the preparedness in leadership (McCleskey, 2014).

Conclusion

In conclusion, leaders at high levels in the non-profit sectors are seen as needing more of
everything in the organization. The ethics, values, the board, and the committee development are
among the most important competencies in an organization regardless of the level of leadership.
The leadership foundation must involve all these, and it is mandatory to get to address the
problems that leaders face for the organization to run smoothly. Leaders should examine the
issues of critical concern to the board members by clarifying the organization’s mission and
identifying who will lead it, assessing the organization’s objectives and plans strategically for the

CRITICAL ANALYSIS OF A REAL WORLD LEADERSHIP PROBLEM IN NON-PROFITS 8

future, exploring the efficiencies that are related to mergers, revenues and alliances, creating
value added leaderships in board processes and ensuring that the finances are compliant and
sustainable.

References

CRITICAL ANALYSIS OF A REAL WORLD LEADERSHIP PROBLEM IN NON-PROFITS 9

Athanasopoulou, A. (2012). Managers’ Corporate Social Responsibility Perceptions and
Attitudes across Different Organizational Contexts within the Non-Profit–For-Profit
Organizational Continuum. Journal Of Change Management, 12(4), 467-494.
Blakemore, S. (2012). Experience is best foundation for careers in leadership. Nursing
Management – UK, 19(5), 8-7.
Business Policy And Strategy Conference Paper Abstracts. (2003). Academy of Management
Proceedings, 1-139.
Clark, W. (2012). Introducing Strategic Thinking into a Non-profit Organization to Develop
Alternative Income Streams. Journal Of Practical Consulting, 4(1), 32-42.
Doh, J. P., & Quigley, N. R. (2014). Responsible Leadership And Stakeholder Management:
Influence Pathways And Organizational Outcomes. Academy Of Management
Perspectives, 28(3), 255-274.
Githens, R. P. (2009). Leadership and Power in Fostering a Collaborative Community in a Non-
Profit Professional Organization. Systemic Practice & Action Research, 22(5), 413-429.
Hamlin, R. G., Sawyer, J., & Sage, L. (2011). Perceived managerial and leadership effectiveness
in a non-profit organization: an exploratory and cross-sector comparative study. Human
Resource Development International, 14(2), 217-234.
Harrison, Y., Murray, V., & Cornforth, C. (2013). Perceptions of Board Chair Leadership
Effectiveness in Nonprofit and Voluntary Sector Organizations. Voluntas: International
Journal Of Voluntary & Nonprofit Organizations, 24(3), 688-712.

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