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Treating individuals as prized customer

�Create a personal mission, vision and goals statement. You will be able to revisit your goals at the end
of this module and develop an action plan for working toward those goals throughout your programme.
�How do you see yourself as a professional and a person five years from now? Incorporate what you are
learning this week about HR professional competencies as appropriate.
�What are your personal values related to your professional career?
�How do your personal values and ethics relate to the principles of academic integrity?
�What are your short-term and long-term goals related to your professional career?

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My mission is to treat individuals as prized customer while contributing positively to the
company. It will be through an inclusive programming that shows a detailed understanding of the
features of the human resources profession that include practical involvement in the areas of
legitimate compliance.Also, offering services that provide an enthusiastic interest in the lives of
others. Additionally, my aim is to continue developing my range of skills and sustain between
my profession and personal life.
My vision is to develop an attitude of cooperation and quality in our daily operations and to
create a working condition that fosters fun, safety, and challenges. Also, seize chances that
exhibit excellent, caring attitude, a sense of urgency, and execution.Upsurge the participation in
community and company activities while seeking enthusiasm, an improved quality of life for
everyone and knowledge. Finally, have respect for team member values that might be different
from our own and try to accept responsibility for promoting legal and ethical conduct in
business.
Human Resource competencies are the knowledge, values and abilities for HR professional.
Those with the right aptitudes perform better than others. To achieve this, I will be more likely to
create intangible shareholder wealth, engage employees and serve clients. In the subsequent five
years, I want to be a very successful Human Resource Manager who is skillful in his career. To
achieve this, I will have to possess six competency values. Firstly, I have to be a credible activist.
HR is both reliable that means being respected, listened to and admired and active. To be active,
I will take positions; offer a point of view and challenges.
Second is Change and Culture Steward. I will articulate, appreciate, and assist in shaping a
company’s culture. Ideally, it starts with transparency around external customer expectations and

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then converting them to internal organization and employee behaviors. Talking about steward of
culture, I respect the past organization culture, and I can also help in shaping a new culture. To
achieve this, I must facilitate change by helping it happen and developing disciplines throughout
the organization. It may have to include implementation of initiatives, projects, or strategy.
Thirdly, I will the Talent Manager or Organizational Designer. Professionals in this career
masters research, practice, and theory in both organization design and talent management. I will
guarantee that they will align with customer strategy and requirements. They also have to be
integrated with each other.
Fourthly, HR professional is a Strategy Architect; she has an idea of how the company can
prosper in the market-place, now and in the future. She is involved actively in the establishment
of the organization overall strategy. I must recognize business trends and their influence on it,
enabling the process of achieving strategic clarity, and forecasting potential barriers to success.
Additionally, HR professional is an operational Executer. He implements the operational aspects
of managing employees and companies. I will make sure that staff basic needs are dealt with
technology, outsourcing, or shared services. It will make certain credibility if performed
faultlessly and grounded in the constant application of policies.
Lastly, I will the Business Ally. Human Resource Manager contributes to the success of the
company by being aware of the setting in which it operates. They also know how it makes
money, who are the customers, and why they buy its products and services. I will also have
understanding of other parts of the business.
I possess good personal values that relate to my Human Resource career that I believe I can
achieve my goals with them. First and foremost is my ability to replace Self-doubt with Self-

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Confidence. At times, we are who we believe we are. HR professionals can certainly be at the
table if they establish the right competence. Secondly, I know how to develop an inside and
outside View. As HR, you need to have a wider definition of how to add value. I can connect
what is happening inside with outside stakeholders. Thirdly, my ability to focus on associations
and individuals because I believe great individual talent without a robust organization will not
prosper. It makes me solely the guardians of talent. In addition, I have a principle of serving
people and deliver on industry results. We need to understand the company and make its results
happen. For me to contribute to the business, I must become its ally and speak its language.
My short-term goal is to design a career plan by taking several actions. One of the actions is to
work together with my manager to deliberate key competencies and ways to expand my
demonstration of them. Secondly, work with him to develop an action plan for other progressive
areas.Thirdly, I will request or maybe volunteer for special programs to attain experience and
exposure. Among the long-term goals are becoming known for my work by constructing a
portfolio of assessable accomplishment. Additionally, it’s my aim to have experience in a multi-
billion-dollar global organization that is recommended or develop a career in a well-known
brand, such as Southwest Airlines or Microsoft.

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References

Mclagan, P., & Bedrick (2012).Models for Excellence: The results of the ASTD training and

development study.

Alexandria. (2008). Society for Human Resource Management: managing your human resource
career.
Lawler & Boudreau. (2013). Achieving strategic excellence; Assessment of Human resource

organizations. Stanford, CA.
Palmer. (2004).Higher performance. HR Magazine, 51(6), 135-142.
Miller, G. (2001). The career coach: Winning strategies for getting ahead in today’s job market.

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