Select a route in the Qatar Airways network
(2) Obtain revenue and cost data for the selected route (either through pax-is.com, which we used
in the course, username: IATA-itdi, password: Training2018) or through internal Qatar Airways
data sources.
(3) Calculate KPI’s for the route (RASK, CASK, yield, load factor, market share, frequency share).
Make calculated assumptions if data not available.
(4) Offer your suggestions to improve the route, and explain why.
QATAR AIRLINE 2
Lower-income development was directly inferable from the unlawful barricade since
2017, which affected leaving seats by 19%. Cargo income had a growth of 34.40% against Cargo
limit becoming 13.95 percent yearly. The Group produced an EBITDAR Margin of 23.0 % at
QAR 9.714 billion. EBITDAR was lower than the earlier year by QAR 1.759 billion because of
longer flying time coming about because of the illicit barricade and loss of departing seats from
the barricading nations.
Supplanting 18 develop routes, which were shut because of the unlawful bar, the carrier
opened 14 new destinations during the financial year. New destinations accompany dispatch
costs and the need to set up market presence, which brought about a general overall deficit of
QAR 252 million. With a positive working money inflow, the money position of the Group
stayed solid at QAR 13.312 billion.
A vital and quick response from the aircraft when neighboring nations unlawfully
obstructed Qatar’s airspace on 5 June 2017 set Qatar Airways in a place of solidarity from which
to recuperate from the unusual attack on the nation’s independence. Within ten weeks’ new
destinations to Sohar, Prague, and Kyiv were declared and propelled, while different courses saw
an expansion in recurrence and limit, along these lines quickly redeploying limit so as to soften
the effect of being unlawful barricaded from 18 provincial portals.
All through this turbulent year, Qatar Airways has not faltered from its policy and vision
of steady development and advancement to give its unwavering travelers the most ideal onboard
experience each time they travel. As the original carrier globally to take conveyance of the
Airbus A350-1000 in February 2018, Qatar Airways demonstrated indeed that it leads where
QATAR AIRLINE 3
different aircraft follow regarding furnishing travelers with the most recent age planes accessible
in the skies. Just as taking conveyance of its first Airbus A350-1000, the carrier added 20 other
airplanes to the armada all through the money related year, increasing the number to 213.
QATAR AIRLINE 4
References
Sahin, D. R., Sener, I., & Polat, A. S. (2018, October). Power of Universe: How Do Have Social
Media Effect of Organizational Image of Airline Companies?. In Global Conference on
Business, Hospitality, and Tourism Research (GLOSEARCH 2018).
Ban, H. J., & Kim, H. S. (2019). Understanding Customer Experience and Satisfaction through
Airline Passengers’ Online Review. Sustainability, 11(15), 4066.
